Frequently Asked Questions

A life path bracelet is a personalized piece of jewelry made of 8 natural stones calculated according to your birth date and names using numerology. Each stone represents an aspect of your personality: base, summit, life path, call, personality, expression, touch and wishes.

The calculation uses traditional numerology from the Kabbalah. Your birth date (day, month, year) and names (first name, family name, father's name, mother's name) are converted to numbers, then associated with one of the 33 stones of tradition.

The left wrist is recommended for receiving stone energies and working on yourself. The right wrist allows you to project your energy outward. Choose according to your current intention.

Each bracelet is handmade after your order. Allow 2-3 business days for creation, plus shipping time (5-7 days for European Union).

Absolutely! It's a very personal and meaningful gift. You'll need the complete birth date and names (first name, family name) of the person. If you’d rather let them choose, give a Silhaos gift card instead (valid for one year on the whole website).

Yes, all our stones are 100% natural. We select each stone individually for its quality and energy. No synthetic or reconstituted stones are used in our creations.

Several methods exist: follow your intuition (the stone that attracts you), identify your needs (calm, confidence, protection...), refer to your zodiac sign, or opt for a personalized life path bracelet according to your numerology.

To purify: run your stones under clear water (except fragile stones like selenite). To recharge: expose them to moonlight (ideally full moon), on a quartz cluster, or with sage smoke. Avoid direct sunlight for amethyst and rose quartz.

Lithotherapy is an ancestral practice based on traditions and personal feelings. It does not replace medical advice. Our customers appreciate stones for their beauty and the well-being they provide.

European Union: 5-7 business days. For personalized bracelets, add 2-3 days for handcrafted production.

Standard shipping is free on every order (2–4 business days). Express delivery in 1–2 business days is available for €9.99 at checkout.

An email with the tracking number is sent as soon as your order ships. You can also track your order from your account area on our website.

Yes, we ship throughout the European Union and many other countries. Fees and times vary by destination. Contact us for destinations not listed.

We mainly use 316L stainless steel (surgical steel) and 14k Gold Filled. 316L steel doesn't rust, doesn't tarnish and keeps its shine for years. 14k Gold Filled offers the appearance and durability of real gold at an accessible price. Some pieces are also available in 925 silver.

Gold Filled 14k consists of a thick layer of 14k gold mechanically bonded to a brass core. Unlike regular gold plating, it contains 50 to 100 times more gold and doesn't tarnish over time. All our earring hooks and golden bracelet tubes are made of 14k Gold Filled. We can also create fully Gold Filled pieces upon request.

Yes, 316L stainless steel and 14k Gold Filled are naturally hypoallergenic and suitable for the most sensitive skin. They contain no free nickel and do not cause allergic reactions.

For stainless steel: clean with warm water and mild soap, then dry with a soft cloth. For Gold Filled: avoid contact with perfumes, creams and chemicals. Store your jewelry separately to avoid scratches. Avoid chlorine (pool) for all metals.

Our stainless steel jewelry is designed to last for years, even decades, with minimal maintenance. 14k Gold Filled retains its shine for 10 to 30 years with normal use. Natural stones retain their beauty indefinitely if properly cared for.

Yes, you have 14 days after receipt to return a non-personalized item in its original condition. Personalized life path bracelets are not eligible for return except for manufacturing defects.

Contact our customer service via the support form or by email. We will provide instructions and a return label if applicable. Refund is made within 5-7 days after receiving the package.

Contact us immediately with photos of the defect. We will exchange or refund according to your preference. Our warranty covers manufacturing defects for 6 months.

When ordering, indicate your wrist size for a perfect fit. If the size still doesn't fit, contact us: we can often adjust non-personalized bracelets.

We accept credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay and Google Pay. All payments are secured by SSL encryption.

Absolutely. Our site uses the HTTPS protocol and our payments are processed by Stripe, the global leader in online payments. Your banking data is never stored on our servers.

Yes, for orders over €100, you can pay in 3 interest-free installments through our payment partner. The option appears automatically at checkout.