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Help Center
Shipping, returns, payment: everything you need to know. A specific question? Write to us, we reply quickly.
01
Shipping
- Preparation: your order ships within 24–48h from the workshop.
- Standard shipping free on every order: 2–4 business days.
- Express: 1–2 business days, €9.99.
- Tracking: a tracking number is sent to you by email.
02
Returns & repairs
- Returns within 14 days (new, unworn).
- Repairs within 6 months for manufacturing defects.
- Contact us via the form below.
03
Secure payments
- Your payments are processed by a certified provider (e.g., Stripe). Card data never passes through our servers.